Privacy Policy

Who we are

Medusa Luxury Spa & Saloon (“we,” “us,” “our”) is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://medusaluxuryspa.com/, contact us via email or phone, or visit us in person at our location in Raipur, Chhattisgarh, India.

Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and other details you provide when booking appointments, filling out forms, or contacting us.

Usage Information: Information about how you use our website, including your IP address, browser type, and browsing behavior.

Transaction Information: Details of services you have purchased, such as the type of service, date, and time of the appointment.

How We Use Your Information

We use the information collected to:

Process payments for services you have availed.

Schedule and manage appointments and reservations.

Provide and personalize our services to meet your preferences.

Improve our website, services, and customer support.

Communicate with you regarding updates, promotions, and special offers (only if you have opted in).

Sharing Your Information

We respect your privacy and do not share your personal information with third parties except:

When required by law or to protect our rights, safety, and property or that of others.

With service providers who assist in managing and delivering our services (e.g., payment processors), only to the extent necessary.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you use our website, enabling us to improve functionality and deliver a personalized experience. You may adjust your browser settings to manage cookies, though doing so may limit some features on our website.

Data Security

We take reasonable precautions to protect your personal information. We employ appropriate technical, administrative, and physical safeguards to ensure the confidentiality and integrity of your data.

Your Choices and Rights

You have the right to:

Request the deletion of your personal data, subject to legal retention requirements.

Access and update your personal information.

Opt out of marketing communications at any time by contacting us.

Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of these external sites before sharing any personal information.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” updated accordingly.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or how your information is handled, please contact us at:

Email: avlonspa242@gmail.com

Phone: +91-7880086133

Address: Above Shivnath Hyundai Car Showroom, opposite Magneto Mall, Vishal Nagar, Raipur, Chhattisgarh, 492001

Thank you for trusting Medusa Luxury Spa & Saloon with your personal information. We are committed to providing you with a secure and personalized experience.